Frequently Asked Questions
What amenities are included? What methods of payment accepted? And more.
Standard check-in time is usually after 4 PM, and check-out is by 11 AM. However, this may vary by property. Refer to your booking details for exact times.
Amenities vary by property but typically include essentials like Wi-Fi, kitchen appliances, linens, and toiletries. Check the property listing for a complete list of amenities.
Some properties offer pick up and drop off for a fee. Please check the booking details.
Some properties are child-friendly, offering cribs, high chairs, and other amenities. Please check the listing or contact us for more details.
Many properties offer free or designated parking. Refer to the individual listing for parking availability and any associated fees.
Pet policies are not allowed on our properties.
If any issues arise, please contact our customer service team immediately. We are available 24/7 to assist with any concerns or repairs needed.
A basic cleaning is included in your stay, but we ask guests to tidy up before departure. Specific cleaning instructions may be provided in the property rules.
Event or party policies vary by property. Please check the property rules or contact us to discuss specific requirements for hosting events.
To make a reservation, browse available properties, select your preferred dates, and follow the booking process. You will receive a confirmation email with details.
Some properties require a security deposit, which will be refunded after your stay, provided no damage occurs. Details will be provided during the booking process.
Once you follow the booking process you will be able to see if booking is offered instantly. Otherwise, a message will be sent for our approval.
We accept major credit cards and online payment methods. Some properties may offer additional payment options, which will be detailed during checkout.
Date changes depend on availability and the property’s cancellation policy. Contact us as soon as possible if you need to modify your reservation.
Cancellation policies vary by property. Please review the specific property’s policy on the listing page or your booking confirmation for details on cancellation fees and deadlines.
Please reach out to us if you need to cancel your reservation lamb@lamb-solutions.com
Please find the contact information for our local team at: Our Local Team Contacts